There are a number of factors which have caused a worldwide shortage of thermal and plain paper receipt rolls.
The factories, in China, which manufacture the thermal coating dye, have been closed by the government due to excessively high levels of pollution. China produces in excess of 80% of the coating material. China has also ceased the importation of paper for recycling for the same reason. This, combined with a US based paper manufacturer being in Chapter 11 Bankruptcy, has caused a global shortage of paper and the coating material.
Costs have been increasing for some time and up to now we have been absorbing these increases. Recently there has been a dramatic increase in our purchase prices, in some cases in excess of 40%.
As of November 1st 2017 all of our paper roll prices will be increased in proportion with our costs. Any fixed price discounts will be voided immediately.
We do not know how long this situation will last. However, we will keep you informed of any developments.