Management Philosophy
"Epson is a progressive company, trusted throughout the world because of our commitment to customer satisfaction, environmental conservation, individuality and teamwork. We are confident of our collective skills and meet challenges with innovation and creative solutions".
Exceed Your Vision.
"As Epson employees, we always strive to exceed our own vision, and to produce results that bring surprise and delight to our customers".
Since opening for business in November 1983, Epson Australia has emerged as a leading supplier of quality imaging products to the colour printing, imaging and photography markets.
Underpinning that leadership position is a focus on providing technically innovative products backed by highly regarded, professional pre and post sales support and service.
Epson's Business Strategy & Corporate Behaviour
Epson's Corporate Vision
In 2009, in response to shifting global trends, Epson unveiled SE15, a long-range vision that crystallizes the company's vision for the year 2015 and outlines how we plan to become indispensable to our customers and society. At the same time, we also established the SE15 Mid-Range Business Plan (FY2009 - FY2011), a detailed three-year action plan to put us on track to achieving the goals of SE15.
Epson's Business Strategy
Epson has announced its SE15 Long-Range Corporate Vision and SE15 (First Half) Mid-Range Business Plan (FY2009-FY2011). These plans determine the direction Epson will take in the medium to long-term, and the measures it will take to achieve its aims.
The Principles of Corporate Behaviour (Corporate Social Responsibility Guidelines)
In 2005, we established the Principles of Corporate Behaviour (Corporate Social Responsibility Guidelines) for the Epson Group. These guidelines have been established to clarify the foundations for implementing Trust-based Management, or building stakeholder trust, the fundamental principle of Epson management, and to share them across the group.
Demand for Quality
Epson Australia is more than a company, staff, products and technology. It encompasses a broad community of users from all walks of life, government departments, businesses of all sizes and partners who work alongside Epson to provide the critical backing in sales, systems integration and technical support.
To further demonstrate this quality Epson Australia has been certified to ISO 9001 since 1993.
Epson Australia Pty Limited aims to provide quality products and services to satisfy customers' functional needs.
We will achieve this through committed Dealers to whom we will supply enthusiastic and professional support.
Each member of our Company is a Member of a Team, respected as an individual, working in a safe manner to meet realistic delivery requirements and striving to achieve the aims of our quality policy.
Our Quality Procedures and Practices will be continually reviewed to identify practical improvements.
By supporting the Quality Management System of Epson Australia Pty Limited, we will continue to provide customer satisfaction and hence employee satisfaction, demonstrating our stability in a competitive market.
Demand for Absolute Quality
In the vast majority of cases, Epson is the hidden name. Purchasers of Ken Done special edition prints, for example, actually receive high quality prints from an Epson large format printer. Customers of many of the largest retailers, such as Woolworths and Coles Myer Limited are handed receipts that have printed using Epson's advanced POS receipt printers. Students at leading tertiary and secondary education institutions, such as Ivanhoe Grammar School and La Trobe University benefit from Epson projectors. It is a user community that has one thing in common....
A demand for absolute quality.
Core Technologies
Globally, Epson is recognised as being at the very forefront of superb inkjet colour printing. Innovations in technology research and development, product design and market understanding have produced one of the world's most comprehensive ranges of high quality, high performance colour inkjet printers.
· Large Format Printers
Epson's large format printers are the choice of professional artists, photographers, commercial printers, production managers, pre-press houses and designers. Delivering brilliant image quality on a broad range of general and specific-purpose media, Epson large format printers maximise productivity and quality.
· Multi-Function and Colour Inkjet Printers
Versatility, reliability and quality underpin an impressive range of compact, easy to use inkjets and all-in-one printers. Incorporating Epson's award-winning Micro Piezo technology and the Epson PerfectPicture Imaging System, these printers continue to set the standard for desktop printing quality.
"A few years ago, I wouldn't have considered in-house colour and black-and-white professional photographic printing to be a reality. Now, with the [Epson Large Format Printers], I'd be hard pressed to consider any alternative." - Grenville Turner, Award-Winning Professional Photographer
Micro Piezo Print Head Technology
The key technology that underpins the outstanding quality and resolution of Epson inkjet printers is the Epson Micro Piezo Print Head Technology, which utilises advanced solid-state technology to afford precise control over ink droplet size and placement.
Variable Sized Droplet Technology
Utilising the ink control precision achieved by means of the Micro Piezo Print Head, Epson's proprietary and unique Variable Sized Droplet Technology enables printers to vary ink droplet sizes, thereby optimising print speed without sacrificing quality.
PhotoEnhance
Epson PhotoEnhance automatically identifies components of photos that contain people, faces, or landscapes and adjusts the colour balances and brightness to produce the optimum output.
Ink Technologies
In the critical field of ink development, Epson is an absolute leader, developing a range of inks that meet the specific requirements of different applications. Inks, such as Epson's Claria, UltraChrome, UltraChrome K3, DuraBrite and DuraBrite Ultra are critically acclaimed and deliver outstanding results.
Projectors
From the global leader in projector technology and LCD manufacturing, Epson projectors are the choice in corporate, government, education and the home.
- Installation, Desktop and Portable Multimedia Projectors
High quality presentation projectors designed to suit all presentation situations, needs and locations. The ultimate in power, flexibility, networkability and control.
- Home Theatre Projectors
Epson home theatre projectors are changing forever the face of home entertainment. With a range of projectors that feature technologies such as in-built DVD-players and high fidelity speakers, Epson has brought the cinema experience to today's homes.
"At the end, it was the Epson 3LCD projectors that really showed they had what it takes to work in this [tertiary education] type of environment; and I seriously doubt there is one more taxing on projectors."
- Paul Materazzo, Audio Visual (AV) Systems Manager, La Trobe University
3LCD Technology
Image quality and colour brilliance - two key features that set one projector from another. Epson's sophisticated 3LCD technology is the prime differentiator, delivering unrivalled projector brightness, contrast, colour and video integrity.
E-TORL Lamps
Light is the most critical element in any projector; and Epson's E-TORL (Epson Twin Optimised Reflection Lamp) technology is the leader in light. These small and highly efficient lamps are designed to eliminate light leakage and minimise light diffraction.
Wireless Connectivity
With Epson projector wireless technologies there is absolute freedom from the physical projector-to-computer connection.
to work in this [tertiary education] type of environment; and I seriously doubt there is one more taxing on projectors."
- Paul Materazzo, Audio Visual (AV) Systems Manager, La Trobe University
3LCD Technology
Image quality and colour brilliance - two key features that set one projector from another. Epson's sophisticated 3LCD technology is the prime differentiator, delivering unrivalled projector brightness, contrast, colour and video integrity.
E-TORL Lamps
Light is the most critical element in any projector; and Epson's E-TORL (Epson Twin Optimised Reflection Lamp) technology is the leader in light. These small and highly efficient lamps are designed to eliminate light leakage and minimise light diffraction.
Wireless Connectivity
With Epson projector wireless technologies there is absolute freedom from the physical projector-to-computer connection.
Epson Business Systems
In an almost countless number of restaurants, hotels, retail outlets, self-service kiosks and supermarkets across Australia, Epson Business Systems work quietly and reliably behind the scenes and at the front counter to provide users with optimal performance.
- System Hardware Platforms
A range of incredibly innovative Point Of Sale (POS) terminals and registers, Epson System Hardware Platforms represent industry leading levels of performance and reliability combined with stylish design.
- Receipt Printers
A comprehensive range of black-and-white and colour mini-printers used broadly in POS, utility, banking and label applications.
- Customer Displays
Capitalising on Epson's advances in LCD technology, Epson customer information displays are the choice of many of Australia's leading POS system designers and integrators.
- OEM Printers
Epson OEM printers utilise proven impact and thermal printing technologies to function faultlessly in self-service kiosk and ATM environments where reliability is of paramount importance.
